We offer a 30-day guarantee from the date your order is delivered. If you are not satisfied with your purchase, you may request a return, replacement, or refund in accordance with this policy.

To begin a request, please contact our support team within 30 days of delivery using the contact details listed at the bottom of this page.

To be eligible for a return or refund, the following conditions apply:

• The request must be made within 30 days of confirmed delivery.
• The item must be returned in its original condition, with all original packaging where reasonably possible.
• The item must not show signs of misuse, abuse, intentional damage, or modification.
• Proof of purchase may be required to process your request.

Certain items may not be eligible for return or refund, including:

• Items damaged through misuse, neglect, improper handling, or normal wear and tear.
• Items returned without enough information for us to verify the order.
• Items that are marked as final sale, if applicable.
• Lost or stolen packages confirmed as delivered to the address entered at checkout, unless otherwise required by law.

Once your return or claim is received and reviewed, we will notify you whether your refund has been approved.

If approved, your refund will be issued to your original payment method. Please note that processing times may vary depending on your payment provider or financial institution.

Original shipping charges are typically non-refundable unless the item arrived damaged, defective, or there was an error with your order.

If your item arrives damaged, defective, or incorrect, please contact us as soon as possible. In many cases, we may offer a replacement instead of a return.

To help us resolve the issue quickly, we may ask for clear photos of the item, packaging, and shipping label.

Customers may be responsible for return shipping costs unless the return is due to a damaged item, defective item, or our error.

If return shipping is required, we will provide instructions before you send the item back. Please do not return items without contacting us first.

If you have not received your refund after approval, please first check your bank account and contact your card provider or payment processor, as it may take additional time before the refund is officially posted.

If you have done this and still have not received your refund, please contact us and we will help review the status of your request.

To start a return, replacement, or refund request, please contact us with your order number and a short description of the issue.

• Your full name used on the order
• Your order number
• The email address used at checkout
• A brief explanation of the issue
• Photos, if the item arrived damaged, defective, or incorrect

If you have any questions about this Return & Refund Policy or would like to start a request, please contact us using the details below.